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Office 365 Integration for a Nonprofit Organization

Industry

National Nonprofit Organization

Challenge

The nonprofit relied on outdated email systems and disconnected tools, causing inefficiencies in volunteer coordination and donor management.

Solution

Smart Solutions migrated the organization to Office 365 and integrated their tools for seamless communication and collaboration:

  • Implemented Microsoft Teams for volunteer coordination.

  • Centralized donor data with SharePoint and Power Apps.

  • Automated donation acknowledgment emails with Power Automate.

Result

  • Increased volunteer engagement by 35%.

  • Reduced donor response time by 50%.

  • Improved operational efficiency, allowing staff to focus on mission-critical activities.

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