top of page
Smart Solutions Logo
< Back

IT Consulting for a Healthcare Provider

Industry

Multi-Location Healthcare Facility

Challenge

The healthcare provider needed to modernize its IT infrastructure to improve patient care coordination across locations.

Solution

Smart Solutions conducted a comprehensive IT assessment and recommended a phased modernization plan, including:

  • Migration to a secure, cloud-based Office 365 environment.

  • Implementation of Power Virtual Agents for patient appointment scheduling.

  • Training staff on Office 365 tools to improve collaboration.

Result

  • Reduced IT support requests by 25%.

  • Improved care coordination with faster access to shared records.

  • Increased patient satisfaction through streamlined appointment scheduling.

bottom of page